If you are having problems logging into the Network Hub, or are receiving an Access Denied message, there a few possible reasons:

1. Make sure that you are not logged into the site or a partner site press or campaign room in a different web browser or tab. Once you log into a press or campaign room, there is a link to directly access the CCMC Network hub at the top of the site.

2. Incorrect username or email address: Our new platform lets you enter in a compatible username or email address. Your username is your first and last name that were entered for you when you became a user. Your email address is the one that we have registered for you on your CCMC account. Write info@ccmc.org to verify this info.

3. Incorrect password: If you need to request a new password…
Go to www.ccmc.org

A. Go to the “Member Login” box on the upper right hand corner of the page.

B. Click on the “Request New Password?” link (just below the login area in the top right hand corner of your screen).

C. Follow the prompts. You must enter the email or user name that we have registered for your account.

D. Your password will arrive shortly at the specified email address.

To go directly to the “Forgot My Password” page: http://member.ccmc.org/user/login

4. You are not a registered user, and therefore do not have an individual login: CCMC requires that each user at a member organization has his or her own login information. This setup helps us give you better support and track data on the site. If you are at a member organization, but do not have an individual login, write info@ccmc.org with your full name, preferred email, office location, time zone, and fax and phone. There is no charge for adding extra users to your member organization’s account.